[Bug 102276] New: System randomly freezes, only fixed by power off and boot.

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Fri Aug 18 02:41:17 UTC 2017


            Bug ID: 102276
           Summary: System randomly freezes, only fixed by power off and
           Product: xorg
           Version: unspecified
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: NEW
          Severity: critical
          Priority: medium
         Component: Driver/Radeon
          Assignee: xorg-driver-ati at lists.x.org
          Reporter: laurie1 at internode.on.net
        QA Contact: xorg-team at lists.x.org

System randomly freezes or locks up, sometimes completely but more often the
mouse pointer can be moved with nothing else working.this bug appears similar
to bug ID 100306 except that the computer cannot even be shutdown until power
has been removed by plug or main power on/off switch and then rebooting. The
freezes occur randomly, at least once per week with the odd exception of 4 to 5
over a 24 hour period then back to one per week.
My operating system is Opensuse Tumbleweed 64 bit, running KDE Plasma 5.10.4,
KDE frameworks 5.36.0, QT 5.9.1, Kernel
 with following hardware:
CPU - AMD Ryzen 5 1400
Motherboard - MSI X370 Gaming Pro Carbon
RAM - 16GB Crucial Premium Memory (2 x 8GB ddr4 2133 UDIMM)
video - Sapphire Nitro Radeon RX 460
HDD - samsung spinpoint 1TB HD103SJ & Weston digital 2TB WD2003FZEX
Monitors - Benq  27" M2700HD & dell 22" P2210t.
Power supply - Antec TP750C
There are four fans running and temperatures never exceed 35⚬C (video card in
this case) even when running 3D modeling or video editing programs.

To check hardware problems, the motherboard, ram, power supply  & cpu now
installed have been swapped from an Asus M5A99FX-PRO motherboard, AMD AM3 cpu,
16 GB Kingston hyperX fury ram, ATI Radeon HD5770 video & Thermaltake 500W
power supply with no change in the screen freezing situation.

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